Service Beyond Support
Not only do we offer a fast-response Tomcat investigation and resolution help desk, but because our middleware support team is integrated with our senior consultancy team, clients know that our expertise in Tomcat troubleshooting is backed-up by senior-level commercial experience of real-world Tomcat deployments.
From our initial consultations through to service delivery, we’re committed to supporting businesses and organisation that are serious about maintaining high levels of service and stability in their middleware infrastructure. This is why each support engagement begins with a detailed systems health check to assess the Tomcat environments to be supported and identify any areas where operational performance and stability can be improved.
This report not only offers our clients an opportunity to benefit from industry-leading Java expertise, but forms the foundation of their Tomcat support strategy - ensuring that when clients speak with one of our engineers, they’re dealing with someone who has a comprehensive understanding of their infrastructure, the challenges they face, and their business priorities.
We understand that Tomcat is only one part of a potentially complex middleware infrastructure – and that client applications utilise a spectrum of associated and dependent Java products – some of which are often proprietary. It’s this expertise across the open source Java landscape and the commitment we make in discovering and understanding our clients’ specific support requirements that sets us apart as providers of high quality commercial Tomcat support.