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Leading Independent Middleware Experts
TroubleshootingTROUBLESHOOT

The best laid schemes of mice and men...even when you have taken every possible step to eliminate failures and make production deployments robust you still get hit with unexpected problems. C2B2 have resolved a wide variety of client middleware problems the most typical being:

  • Performance
  • Memory leaks
  • Failed transactions and inconsistent data
  • Timeouts
  • Failure to scale to exploit available hardware
  • Application server misconfiguration

So how do we resolve hard to find issues? We provide:

  • Independent perspective (a.k.a "a fresh pair of eyes")
  • Systematic evidence based approach
  • C2B2 knowledge base of previous problems and resolutions
  • Deep understanding of the runtime platform
  • Effective communication with the in house team
  • Oracle, Red Hat and VMWare/SpringSource partner relationships

Approach

We have a flexible engagement model and have experience in troubleshooting issues in the UK and abroad. Given availability we are happy to make consultants available at short notice. Once on site we undertake and discovery and Q&A session with key technical resources then if required draw on the specific expertise of the C2B2 team.