Expert GlassFish Support

  • Do you run mission critical Applications on GlassFish?
  • Do you wish there was somebody to turn to if you had GlassFish performance, GlassFish scalability or GlassFish availability problems?
  • Do you find it difficult to recruit GlassFish operations specialists with deep knowledge?

C2B2 provide expert GlassFish support services 24/7 to customers running mission critical GlassFish applications. Our GlassFish engineers provide 2nd and 3rd line expertise as backup to your GlassFish operations team. Our expert GlassFish consultants can login to your servers and assist with triage, remedial action and root cause analysis of GlassFish problems rapidly reducing diagnosis and fix times.

When combined with a support subscription from Oracle we can liaise with Oracle to isolate test cases and get a GlassFish patch if that is the root cause. We can also liaise with your GlassFish development teams to identify application problems and suggest application fixes to increase GlassFish availability, GlassFish scalability and GlassFish performance.

Contact us to find out how we can support your GlassFish environment 24/7

We Support:

  •  Oracle GlassFish
  •  Oracle WebLogic
  •  Oracle SOA Suite
  •  Oracle Service Bus
  •  Oracle Coherence
  •  Oracle Enterprise Manager

Support Features:

  • 24/7 Critical Incident Support
  • UK Based Helpdesk
  • Web Based ticket tracking
  • Remote Login Assistance
  • Patch Alerting
  • Remote Administration
  • Open Source Support
  • Vendor Support Liaison

Support Benefits:

  • Reduced Costs of Support
  • Reduced System Downtime
  • Rapid Incident Triage
  • Rapid Problem Diagnosis
  • Rapid System Fix
  • Reduced Outages
  • Effective Monitoring
  • Effective Alerting
  • Improved in-house Skills
  • Developer Productivity
  • Effective Vendor Support